Alexander v. Wells Fargo Financial Ohio 1, Inc.

{¶ 1} The question presented in these two cases, consolidated sua sponte, is whether statutory claims for delay in recording the satisfaction of loans and discharge of mortgages are governed by the arbitration agreements signed by the parties. Because we hold that the arbitration agreements apply to the parties’ claims, we reverse.

I. Case Background

A. Lillie Alexander

{¶ 2} On December 5, 2000, appellee Lillie Alexander entered into a mortgage agreement with appellant Wells Fargo Financial Ohio 1, Inc. (“Wells Fargo”) and signed an accompanying mandatory-arbitration agreement. Wells Fargo…