In re the Claim of Rosario

Appeal from a decision of the Unemployment Insurance Appeal Board, filed June 1, 2005, which, upon reconsideration, adhered to its prior decision ruling that claimant was disqualified from receiving unemployment insurance benefits because her employment was terminated due to misconduct.

Claimant worked as a travel agent for the employer for nearly six years. During a conversation with another travel agent, after she assumed that she had been put on hold, she called the agent a vulgar name. The agent heard the remark, reported the incident to claimant’s supervisor and indicated that she would…