Tillman v. Commercial Credit Loans, Inc.

*94TIMMONS-GOODSON, Justice.

The question chiefly presented is whether the arbitration clause contained in the loan agreements that serve as the basis for the instant case is unconscionable. Because the clause is one-sided, prohibits joinder of claims and class actions, and exposes claimants to prohibitively high costs, we hold that the trial court did not err in concluding as a matter of law that the clause is unconscionable.

I. BACKGROUND

Plaintiffs Fannie Lee Tillman and Shirley Richardson (“plaintiffs”) are North Carolina residents who obtained loans from defendant Commercial Credit Loans, Inc.…