Intertel, Inc. v. Sedgwick Claims Management Services, Inc.

NANNETTE A. BAKER, Presiding Judge.

Introduction

Intertel, Inc. (“Intertel”) appeals from a judgment entered after a jury returned a unanimous verdict in favor of Intertel on its breach of contract claim against Sedg-wick Claims Management Services, Inc. (“SCMS”) in the amount of $31,000.00 and verdicts in favor of Intertel on all of SCMS’s counterclaims. Intertel claims eight points on appeal and SCMS claims one point on cross-appeal. We affirm in part and reverse and remand for new trial.

Factual Background and Proceedings Below

SCMS, a third-party claims administrator, handles insurance claims…