Simmons v. Southwestern Bell Telephone Co.

MEMORANDUM OPINION

THOMPSON, District Judge.

Plaintiff herein was formerly employed by defendant at its test center in Oklahoma City. His job, at the time of the acts complained of herein, was that of “deskman” or “testboardman”. As such, plaintiff was one of several employees at a “testdesk” — a large and complex panel where all trouble reports from customers were received, cleared, dispatched, and closed. 1 The supervisors, or chief deskmen, monitored the use of testboard telephones for service quality checks, checking work in progress, assisting deskmen, and insuring minimum use of customer…