Zang v. NRT New England Inc.

This case arises out of the purchase and sale of a Boston condominium. Asserting claims of breach of fiduciary duty and unfair and deceptive practices in violation of G. L. c. 93A, § 9, the plaintiff-buyer, Jonathan M. Zang, filed a complaint against NRT New England Incorporated doing business as Coldwell Banker Residential Brokerage (Coldwell *666Banker), contending that it had violated its duties as an escrow agent by refusing to disburse a portion of the buyer’s deposit to the buyer’s agent and instead paying itself moneys in contravention of the principals’ explicit written instructions in…