Boduch v. Aetna Life & Casualty Co.

Because the defendant insurer questioned whether the plaintiff employee had sustained a work-related back injury, it declined to pay workers’ compensation benefits voluntarily upon receipt of notice of her claim. After the insurer complied with a payment order by a single member of the Industrial Accident Board (board), both the plaintiff and the insurer requested a hearing before another member of the board, all as allowed under G. L. c. 152, § 7, as in effect in 1981.1 Thereafter, the plaintiff brought this action. She alleges that *463as a result of the insurer’s unfair, deceptive, and…