Hutcherson v. City of Phoenix

OPINION

NOYES, Judge.

On February 24,1990, Chiquita Burt called a City of Phoenix 911 operator and, initially, said that “someone just keeps harassing me” and he was threatening to do something to the car of her boyfriend, Darryl Usher. After further conversation, the 911 operator took Usher’s address and said, “[Wje’ll send an officer out there.” About eighteen minutes later, Burt’s ex-boyfriend, Craig Gardner, broke into Usher’s apartment and shot and killed Usher, Burt, and himself. The victims’ mothers filed wrongful death actions against the City, claiming that the 911 operator mishandled…