UBS Financial Services, Inc. v. Johnson

UBS Financial Services, Inc. ("UBS"), the defendant below, appeals from the trial court's denial of its motion to compel Joyce Faye Johnson, the plaintiff below, to arbitrate her claims against UBS.

Facts

On March 7, 2000, Johnny Johnson opened an account with UBS; the stockbroker who helped Johnny open the account was Charles Owens, a stockbroker employed by UBS in Georgia. Johnny and Owens executed a Customer Account Agreement ("the agreement"). Immediately above the signature line on which Johnny's signature appears is the following language:

"I/We have read, understand, and agree to abide by…