Reed Elsevier, Inc. v. Craig Crockett

OPINION

KETHLEDGE, Circuit Judge.

Craig Crockett’s law firm signed an adhesion contract with LexisNexis that contained an arbitration clause. Eventually the parties had a billing dispute. The arbitration clause provided that any arbitration with respect to LexisNexis’s charges must occur in the city where Lex-isNexis is located. That provision and others made arbitration of Crockett’s individual claims economically unfeasible, so Crockett filed an arbitration demand on behalf of himself and a putative class of other LexisNexis customers. But the arbitration clause says nothing about class-wide…