Cookeville Gynecology & Obstetrics, P.C. v. Southeastern Data Systems, Inc.

*459LEWIS, Judge.

OPINION

Plaintiff Cookeville Gynecology & Obstetrics, P.C. (Cookeville, P.C.), purchased a computer system from defendant Southeast em Data Systems, Inc. (SDS). Cookeville, P.C. contends it had a “satisfaction guaranteed, money back” contract with SDS. SDS insists that the guarantee of Cookeville, P.C. was that Cookeville, P.C. would be offered a full refund if the computer system did not perform as stated in the proposals of SDS after the Implementation Plan was completed.

The Chancellor, following a bench trial, found the letter agreement of 9 October, 1990 “vague and ambiguous”…