Airbnb, Inc. v. John Doe

Supreme Court of Florida ____________ No. SC20-1167 ____________ AIRBNB, INC., Petitioner, vs. JOHN DOE, et al., Respondents. March 31, 2022 POLSTON, J. Airbnb, Inc. (Airbnb) seeks review of the Second District Court of Appeal’s decision in Doe v. Natt, 299 So. 3d 599, 610 (Fla. 2d DCA 2020) (certifying conflict). 1 The issue before this Court involves who decides arbitrability—“whether a dispute is subject to a contract’s arbitration provision”—an arbitrator or a judge.

Id. at 600. Specifically, we address whether Airbnb’s Terms of Service that incorporate by reference the American…