Dillon v. Farmers Ins. of Columbus, Inc. (Slip Opinion)

{¶ 1} In this appeal, we address whether an insurer engages in a “consumer transaction” as defined in the Ohio Consumer Sales Practices Act, R.C. Chapter 1345 (“CSPA”), when it issues a repair estimate in relation to its policyholder’s claim for motor-vehicle damage. We hold that the insurer does not become a party to a consumer transaction in this circumstance. Thus, we vacate the court of appeals’ judgment modifying and affirming the trial court’s award of damages under the CSPA, and we dismiss the cause.

Relevant Background

{¶ 2} Appellees, Jerry Dillon (“Dillon”) and Nancy Dillon, damaged…