Fairbanks v. Superior Court of Los Angeles County

Opinion

KENNARD, J.

Enacted in 1970, the Consumers Legal Remedies Act (Civ. Code, § 1750 et seq.) prohibits specified unfair and deceptive acts and practices in a “transaction intended to result or which results in the sale or lease of goods or services to any consumer” (id., § 1770, subd. (a)). The question we decide here is whether life insurance is a “service” subject to the act’s remedial provisions. We conclude that it is not. As this is consistent with the Court of Appeal’s decision, we affirm its judgment.

I

In November 2003, plaintiff Pauline Fairbanks filed a complaint in superior court,…