Joseph Ozormoor v. T-Mobil USA, Inc.

SUTTON, Circuit Judge.

When Joseph Ozormoor experienced frustration with his T-Mobile cell phone plan — dropped calls, poor reception, mysterious charges on his monthly bill — he sued the company for more than $600,000 in damages. Enforcing an alternative-dispute provision in the service agreement, the district court compelled arbitration of Ozormoor’s claims, and the arbitrator denied them all. Ozormoor appeals. We affirm.

I

Ozormoor signed a one-year agreement with T-Mobile for cell phone service in November 2003. After the agreement expired, Ozormoor paid for service from month to month until…