Kaskin v. John Lynch Chevrolet-Pontiac Sales, Inc.

¶ 1. This case concerns that part of our consumer protection law dealing with unauthorized motor vehicle repair. Wisconsin Admin. Code §ATCF 132.09(1), (4)(e) (Oct. 2004) 1 states, in pertinent part, that "[n]o shop may.. . [d]emand or receive payment for unauthorized repairs, or for repairs that have not been performed." We hold that a major purpose of this provision is to prevent either unexpected repairs, unexpected expense or both. Therefore, if the work done here was unauthorized, then the harm to the consumer, Randy W. Kaskin, was that he was deprived of his prescribed right to be…