Chafetz v. United Parcel Service, Inc.

In this action for breach of contract, conversion, negligence and G.L.c. 93A unfair and deceptive practices, the plaintiff-shipper seeks to recover damages in the amount of $25,000.00 which she alleges is the value of a package containing diamonds lost in interstate transportation by defendant United Parcel Service, Inc. (“UPS”).

Defendant UPS admitted that it lost the plaintiffs package during interstate carriage, but answered by way of affirmative defense that its liability for such loss is limited under federal law to $100.00 as the plaintiff shipper did not declare an increased valuation…