Still v. Commissioner of the Department of Employment & Training
Massachusetts Appeals Court
1Opinion of the CourtLaurence, J.
In January, 1993, Annie K. Still was a nurse’s aide at the Heritage Hall South Nursing Home in Agawam when she was fired for violating a nursing home policy by cursing a splenetic patient who had insulted her. She filed a claim for unemployment compensation benefits with the Department of Employment and Training (DET). After a hearing, a DET review examiner determined that she was disqualified from receiving any benefits because, the review examiner concluded, her conduct, while not “deliberate,” nonetheless constituted a “knowing violation of a reasonable and uniformly enforced rule or…
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