Neagle v. Massachusetts Bay Transportation Authority

The defendant, Massachusetts Bay Transportation Authority (MBTA), appeals from a Superior Court jury verdict in favor of the plaintiff, Mary Ellen Neagle. Neagle is *346the daughter of Hilda Galvin, an elderly woman2 who was severely injured when she was struck by an MBTA bus at Quincy Center station on the afternoon of November 18, 1993. The accident occurred when Mrs. Galvin attempted to cross the busway, a section of roadway used by buses pulling into the station, located between a drop-oif island in the parking lot and the platform where passengers board and disembark from buses.

At the close…