Brinkley v. Monterey Financial Services, Inc.

Opinion

AARON, J.

I

INTRODUCTION

Plaintiff Tiffany Brinkley appeals from an order of the trial court compelling her to arbitrate her individual claims and dismissing her class claims. Brinkley filed a putative class action against defendant Monterey Financial Services, Inc. (Monterey), asserting statutory violations arising from allegations that Monterey unlawfully recorded and/or monitored telephone conversations that Brinkley had with Monterey’s representatives. Monterey moved to compel Brinkley to arbitrate her individual claims and to dismiss Brinkley’s class claims, based on an arbitration…