Miles v. R & M Appliance Sales, Inc.

Plaintiff, having first ascertained that the seller would make any necessary repairs, purchased an air conditioner from defendant (referred to hereafter as R & M). The seller delivered and installed the unit which was found to be defective. Plaintiff spoke to the store’s manager and was assured that the matter would receive their prompt attention. R & M, which did not maintain a service department for air-conditioning units, called the manufacturer, Olympic, and was directed to contact the third-party defendant (referred to hereafter as Rondel). An employee of Rondel went to plaintiff’s home…