Stephen Duvall and Betty Duvall v. The Ritz Carlton Hotel Company

Stephen and Betty Duvall appeal the district court’s grant of summary judgment in favor of The Ritz Carlton Hotel Company (Company). They contend that genuine issues of material fact remain on their claims of negligence occurring both before and after the loss of Betty’s jewelry at the Company’s hotel and on their claim for emotional distress caused, after the loss occurred, when hotel personnel told her she would be compensated if she would not report the theft to law enforcement authorities. We affirm.

The Duvalls were registered guests at the Company’s Laguna Niguel, California hotel. As…