In Re Canales Complaint

LCI International Telecom Corporation, doing business as Qwest Communication Services, appeals as of right the Public Service Commission’s (PSC) opinion and order finding that Qwest violated the Michigan Telecommunications Act (MTA), MCL 484.2101 et seq., in connection with the switching of Dagoberto and Mary Canales’ long-distance telephone service without authorization, and ordering that Qwest pay a fine of $21,000, pay the Canaleses $152.14 for their expenses, pay the costs and reasonable attorney fees incurred by the PSC staff and the Canaleses, and cease and desist from future violations…