Glassford v. BrickKicker and GDM Home Services, Inc.

¶ 1. Plaintiffs James and Heidi Glassford, who brought suit to obtain compensation for an allegedly negligent home inspection, appeal the superior court’s order granting summary judgment in favor of the home inspector based on the terms of a binding arbitration agreement in the parties’ contract. In this appeal, we consider whether the superior court erred in rejecting plaintiffs’ contention that the terms of the home inspection contract are unconscionable under the common law and unfair and deceptive under Vermont’s Consumer Fraud Act (CFA). We find unconscionable the contractual provisions…