Podcast Episode

2607: What to Fix When Your Dental Day Starts Falling Apart

The Dentalpreneur Podcast w/ Dr. Mark Costes

Sep 29, 202657 min

Who’s talking

4 speakers
Aaron Nicholas47 min · 85%
Mark Costes7 min · 13%
Ashley Hirschfeld34 sec · 1%
Speaker 231 sec · 1%

1Transcript33 turns · 56 min

MC
Mark Costes0:09

Hey, Doc, you ever felt like you're the bottleneck in your own practice, like everything runs through you and the second you step away, it all slows down. That's exactly why we built the elite practice blueprint course, six modules walking you through six pillars that separate a struggling practice from a thriving one. You'll learn how to build systems so your office runs smoothly without you. Design a patient experience that turns one patient into thousands in referrals. Tracks your marketing so you stop wasting money. Hire the right people. And finally, understand the numbers that actually drive your profit. And here's the thing. You don't have to be a DSI Mastermind member to get it. This is open to any dentist ready to take control. Already a Mastermind member? Well, then it's yours free. Just go to truedentalsuccess.com and click the course tab and use the code podcast15 for 15% off. truedentalsuccess.com, click the course tab, use the code podcast15 for 15% off. Go build that practice you actually want. Hey, Doc, question for you. How much time is your team currently wasting on insurance billing? If you're still manually posting EOBs, chasing paper checks, or buried in unpaid claims, it's time to meet Lassie. Lassie is the AI built specifically for dental practices to automate your insurance workflows. Free EFT enrollment, accurate EOB posting with correct write-offs, catching appeals, and handling reconciliation. So nothing slips through the cracks. Lassie automates insurance posting better than any person. So your team can focus on high value work and grow without adding headcount. Say bye bye to manual data entry or payments stuck in limbo. Hello to faster payments, streamlined collections, and more time with patients. Are you ready to join the over 1,000 forward-thinking dentists that rely on Lassie every day? Just go to www.lassie.ai forward slash DSI, fill out the intake form, and get on the wait list. Recover that uncaptured revenue, get hours back, and spend time with patients, starting now. That's Lassie, L-A-S-S-I-E dot A-I slash DSI.

Speaker 22:48

The Dentalpreneur Podcast. Okay, doctor, it's time to put down that handpiece. You're listening to the show dedicated to helping dentists get their lives back. It's time to decrease your stress, increase your profitability, and regain your passion. Now introducing your host, Dr. Mark Costas.

MC
Mark Costes3:10

Hello, everyone, and welcome to another episode of the Dentalpreneur Podcast. I'm your host, Dr. Mark Costas. What's up, friends? I hope you're doing great out there today. All right, guys, this episode is featuring my great friend, Dr. Aaron Nicholas, who is our very first ever Black Belt coach. He is a board member for Smile Outreach International, prior owner to a very successful dental practice in Maryland. And now he is the founder of Monday Morning Dentistry, which teaches all kinds of clinical things like surgical extractions and one hour molar root canal buildup and crown. And he also teaches a lot about efficiency and getting Your dental associates trained up just the right way. During this presentation that he gave at the most recent Dental Success Summit in Frisco, Texas, he talked about planning

2Episode notes

On today's episode, Dr. Aaron Nicholas presents a practical framework for identifying where the dental day starts to go sideways and what to do before small problems turn into full-blown chaos. He breaks down how to create backup protocols for procedures, analyze workflows, schedule with more intention, prepare assistants and operatories, and delegate tasks that do not require doctor time. 

Aaron also explains how morning huddles, decision trees, standardized setups, scripts, and procedure timing can make the day more predictable and productive. The goal is not simply to move faster, but to create systems that help the entire team know what to do when something stops working as planned.

Be sure to check out the full episode from the Dentalpreneur Podcast!

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