Podcast Episode

2614: The Art of Team Onboarding

The Dentalpreneur Podcast w/ Dr. Mark Costes

Oct 8, 202642 min

Who’s talking

2 speakers
Mark Costes41 min · 98%
Speaker 248 sec · 2%

1Transcript4 turns · 42 min

MC
Mark Costes0:00

[upbeat music] Hey Doc, you ever felt like you're the bottleneck in your own practice? Like everything runs through you, and the second you step away, it all slows down? That's exactly why we built the Elite Practice Blueprint Course. Six modules walking you through six pillars that separate a struggling practice from a thriving one. You'll learn how to build systems so your office runs smoothly without you. Design a patient experience that turns one patient into thousands in referrals. Track your marketing so you stop wasting money. Hire the right people. And finally, understand the numbers that actually drive your profit. And here's the thing, you don't have to be a DSI Mastermind member to get it. This is open to any dentist ready to take control. Already a Mastermind member? Well then, it's yours free. Just go to TrueDentalSuccess.com and click the course tab and use the code PODCAST15 for 15% off. TrueDentalSuccess.com. Click the course tab. Use the code PODCAST15 for 15% off. Go build that practice you actually want. [upbeat music] This episode is being brought to you by our great friends over at ProFi 20/20 Dental CPAs. ProFi is a managerial accounting, proactive tax planning, and financial freedom advisory CPA firm created for dental entrepreneurs with a mission-driven purpose to create life-changing impact in the lives of dentists. Practices over $1.5 million in collections generally choose ProFi for their enhanced service and value desired for a more serious CPA and business advisory relationship. ProFi's unique company guarantee of monthly investment grade financials delivered by the 15th of each month or it's free is part of the premium CPA relationship it offers to sophisticated business owners who desire more tailored, growth-oriented, and financial guidance. ProFi launched the awesome additional Phase One Dental CPAs as a starter CPA relationship for first time practice buyers, startups, and practice owners trying to keep accounting costs low, but stay compliant and bank ready at all times with investment grade financials and dental specific accounting reports. On a personal note, I can 100% endorse ProFi as my CPA of choice. The five years I've been with them have been the best in terms of organization and implementation of advanced strategies to decrease my tax liability, as well as offering top-notch IRS audit defense. To learn more about what ProFi 20/20 or Phase One Dental CPAs may offer you and your business, schedule a free financial X-ray by visiting profi2020.com. That's P-R-O-F-I-2-0-2-0.com and take the 30 second challenge today.

Speaker 23:17

[upbeat music] The Dentalpreneur Podcast. Okay, doctor, it's time to put down that hand piece. You're listening to the show dedicated to helping dentists get their lives back. It's time to decrease your stress, increase your profitability, and regain your passion. Now introducing your host, Dr. Mark Costes.

MC
Mark Costes3:45

[upbeat music] Hello everyone. Welcome to another episode of The Dentalpreneur Podcast. I'm your host, Dr. Mark Costes. How you doing, my friends? I hope you're doing great. All right, guys, this is an excerpt from a full day business mastery event that I hosted in San Diego recently, and

2Episode notes

On today's episode, Dr. Mark Costes continues his live workshop with a practical look at hiring and onboarding. He explains why asking a new employee to shadow someone for a couple of days rarely prepares them for the job. Mark breaks training into two stages: an introduction to the practice, its people, and its values, followed by training for the specific role. 

He shares how clear expectations, capable trainers, and 30, 60, and 90-day benchmarks help new hires see what success looks like—and help leaders spot where more support is needed.

Be sure to check out the full episode from the Dentalpreneur Podcast!

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