Podcast Episode

Substack’s CEO on AI slop, free speech, and taking on YouTube

ACCESS
May 22, 20261 hr 15 minEN
Hosts
AHAlex HeathEHEllis Hamburger
Guest
CBChris Best

Who’s talking

7 speakers
Chris Best28 min · 39%
Alex Heath24 min · 33%
Ellis Hamburger19 min · 25%
Speaker 635 sec · 1%
Speaker 231 sec · 1%
Maria Sharapova21 sec · 0%
1 other13 sec · 0%

Transcript

495 turns · 1 hr 15 min
AH
Alex Heath0:00

Support for the show comes from ServiceNow. AI is moving fast across the enterprise, but without visibility, it's just chaos. ServiceNow turns that chaos into control. With the AI control tower, you see all your AI in one place. To put AI to work for people, visit servicenow.com.

Speaker 20:19

[upbeat music] When you need to build up your team to handle the growing chaos at work, use Indeed Sponsored Jobs. It gives your job post the boost it needs to be seen and helps reach people with the right skills, certifications, and more. Spend less time searching and more time actually interviewing candidates who check all your boxes. Listeners of this show will get a $75 sponsored job credit at indeed.com/podcast. That's indeed.com/podcast. Terms and conditions apply. Need a hiring hero? This is a job for Indeed Sponsored Jobs. [upbeat electronic music]

CB
Chris Best0:53

I think the kind of work you're doing, I think that deserves to be, like, a substantial share of culture. I would love to be in a world where we are paying creators, we're helping creators make more than YouTube is helping them make.

AH
Alex Heath1:06

This week on the show, we've got Chris Best, CEO of Substack, who joined us for a recent Access live show and launch party in San Francisco.

EH
Ellis Hamburger1:14

Are you managing up to your boss right now?

CB
Chris Best1:16

I am... L- Can you tell that I'm glazing?

EH
Ellis Hamburger1:19

[laughs]

CB
Chris Best1:19

I'm, I'm going full GPT-4o right now.

EH
Ellis Hamburger1:21

[laughs]

AH
Alex Heath1:21

[laughs]

CB
Chris Best1:21

Is it, is it working?

AH
Alex Heath1:23

We get into Substack's growth, break some news about its AI plans, and get Chris' perspective on where media is headed.

CB
Chris Best1:30

To me, slop is not a thing that was made by AI. It was a thing that was made without intention. It's something that you're sort of tricked into consuming that nobody believes in.

AH
Alex Heath1:40

We also press him on the hardest questions facing the company, from ads to moderation, and the charged free speech debate.

CB
Chris Best1:47

If you're the subject of kind of bogus defamation claims, we're gonna come and kind of, like, put a lot of legal weight behind that and make that very costly for the people who are bringing those things.

AH
Alex Heath1:56

So if Elon sues me, you got me?

CB
Chris Best1:59

Yeah.

AH
Alex Heath2:00

Sick. If you care about the future of media and where the internet is headed, this one is for you. Welcome to Access. [upbeat electronic music] We're 33 episodes in with this one today. We launched in September. Um, a lot of the faces down in the atrium, [clapping] uh, are previous guests. Um, and we feel really blessed to, uh, to be able to do this and have such great guests. Including, um, the star of the show today, uh, Chris Best, the CEO of Substack. Uh, he doesn't do a ton of these. Uh, really glad that he agreed to do it. When I was, uh, going independent, he and I had a conversation, and we were talking through the trade-offs of different platforms and what I was debating, and I was... We got to a point where I was like, "Okay, I'm gonna do Substack, but if I do it, will you please just do an interview with me at some point?" And he said yes.

EH
Ellis Hamburger2:47

[laughs]

AH
Alex Heath2:47

So he's a man of his word as well. Um, but yeah, let's, uh, welcome Chris. Whoo. [clapping]

EH
Ellis Hamburger2:56

iPads at the ready.

AH
Alex Heath2:57

[laughs] You don't have an iPad, Chris. It's all right.

CB
Chris Best2:59

You know, if I knew you were both bad cops, I never would've done this.

EH
Ellis Hamburger3:02

Well, but we, we give good cop, and then we l- we reel

Episode notes

Alex and Ellis sit down with Chris Best, CEO of Substack, for a live interview at the ACCESS launch party at Notion HQ in San Francisco. They get into Substack's growth, the future of media, and the ongoing debate around free speech and moderation. They also press him on the Substack creator exodus narrative, break news about the platform's upcoming AI features, and discuss what happens to independent media when AI rewrites the internet.

Follow ACCESS on Instagram:

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/accesspodcast/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Follow Alex:

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://sources.news/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://x.com/alexeheath/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Follow Ellis:

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://meaning.company/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://x.com/hamburger⁠

Showing a preview — retrieve the full transcript via the Exa API.

Powered by the Exa API