Why AI Systems Fail: Employee Buy-In Before Automation with Olga Zippa

Welcome back. Episode four, AI and the Humans in the Loop, where we're talking to people who may not have a traditional development background, but have leaned into AI and are making a living from it and making some changes. Today, I have a celebrity with me, Olga Zipa. She was in Snowpiercer. She is world-traveled. We're going to talk about what it looks like in Canada and France and Ireland and around the globe, AI adoption, what her company does while she works as an AI architect. and much, much more. Thanks for joining us. I have Olga Zippo with me today. She's a little bit of a movie star. Snowpiercer. I mean, that's way too cool. Are you joining us from Ireland? I am. Oh my God, you did your research. Not many people

know about that.

from Moldova, lived in Canada, lived in Ireland. You picked up the Irish accent now that you're back in Ireland, I can tell. But I cannot wait to talk to you about what you do as a developer and an architect and also like what the sentiment around the world is because there's pretty negative sentiment around AI in the United States. Like 75% of Americans think it's not going to be a good thing. So... I mean, give us your background. We got to hear about Snowpiercer and Exile. I'm trying to figure out where I can stream that because I love indie films. So tell us all about it.

I'll send you a link after that. I have it hidden somewhere. But yeah, I guess, yeah, my acting background is very different to what I do right now. So I started when I moved to Vancouver when I was like 22. I moved to be an actress. And obviously in acting, you don't get to... get the first role. So you have to have something on the side. And that's when I got into corporate, admin, seeing how some companies work really well, some companies don't. So yeah, I was doing acting for four years and then decided that it's not for me. I got my dream role and then I'm like, wasn't what I wanted. So it's funny how we all want this like big thing and then you get it and it's like, oh, it's not as cool as it seemed to be.

No, I can like, I left the Midwest at 21 and went to LA and, uh, uh, ended up in a youth hostel for like two years. I drank too much. So I never, I never pursued any dreams other than, uh, then getting to have a lot of fun with a lot of Australians and people from Europe for. a couple of years and then ended up going up to commercial fishing in Alaska. But that travel, it does, it, it is very valuable and just seeing how different people approach different things, how different cultures, how different things resonate with different cultures. And I mean, before we even dive into everything that you're doing with AI and how you discovered AI, I would love to just touch on that whole sentiment idea is, is this the, Is this small to medium-sized business fear and trepidation around artificial intelligence a global phenomenon, or is it a United States thing?

I mean, it's not only the United States. I have seen it in Ireland. I've seen it in Europe. I don't think it's as... The fear isn't as big in Asian countries because the level of technology obviously is not as... Well, of course, China apart. But any of the other countries, they're