Place
Terra Townhomes
Property Management Office
Open2.4(37 reviews)Airdrie, Alberta, Canada
Terra Townhomes is a property management office in Airdrie, AB, Canada.
Rating
2.4
out of 5 · 37 reviews
Open every day
9 AM–6 PM
1Opening hours
- Every day
- 9 AM–6 PM
2Reviews8 excerpts, newest first
If you have to live in a townhome then these are nice enough. New. Good size. High ceilings. Close to all amenities. Pet friendly. No air conditioning. Lots of stairs. Expensive for what you get.
The best part about living here was moving out and having all our neighbors come up to us and share stories about how awful it is here and how they couldn't wait for their lease to be up so they could get out too. The quality of these homes is so poor, the floors are rippled its like hitting speed bumps with your vacuum, there is clearly no insulation around the bottom stairs so the door freezes shut in the winter and the floor and stairs are ice cold, the house actually wasn't even completed when we moved in. It took over a month to get brackets in our closets so we could hang our clothes, 3…
Honestly, living here has been great! Moved in July 2024. I’m hoping the process to renew my lease will be simple and easy! Of course, during this last summer, there was a lot of construction in the complex as they finished up the final buildings. But now it is all finished and parking is much better! Other than the initial construction noise, we haven’t had any major issues or concerns. And even then, I work weekdays 8-5, so I didn’t hear 90% of the construction noise, so really, no big deal. Move in went smoothly. Had our Internet hooked up right away with Shaw, had no issue getting our…
I lived here for a year, and I couldn't be happier that my lease is over. We were promised one unit but ended up in another incomplete one. It took over a month to get basic things like blinds and closet brackets installed. The property was not set up for fibre optics, delaying our internet and TV setup for over a month. Our dryer broke the first time we used it, and it took three months to fix. Communication was poor, and the property manager, Mike, was difficult to deal with. When moving out, I received only $168 back from my $1500 damage deposit. They failed to inform us of unpaid gas…
4 more reviews
This company don't want to give me my damage deposit.very terrible. It's been almost two weeks now, l called them no answer. They still haven't paid me my deposit. What kind of service is that. Very horrible. Please you guys should give me my money by next week. What is all these.
My husband and I lived here for 2 years. When we moved out on Jan 30, 2024 the townhome was spotless. Unlike how it was when we moved in. Mike asked for our forwarding address to send out our damage deposit. I emailed our new address and we are over 4 months later and still waiting for it. I have sent numerous emails (approx 23) regarding our damage deposit cheque to which many emails were ignored and one email saying " I don't know what to tell you, it was sent out". I asked for another cheque to be sent out. On May 6 I heard from.Mike saying there was a cheque ready for us and I could pick…
I cannot believe how many of us have had this same scam happen to us. It's unbelievable!! I've been out of my rental since Feb 29, 2024 and they won't return my damage deposit back either or my move out report for that matter. Mike said I was getting it and it never came. Now they just ignore my calls and emails. I can't believe they are doing this to people. It seems like there's enough people/proof that they do this often. They are, by law, supposed to have our DD and report sent to us within 10 days.
Do NOT rent here. Nothing but false promises to get you to sign a lease. Very minimal communication when concerns with the unit are brought up. Don't let the new units fool you. It'll be over a month before internet access has been set up, proper windows installed, holes are fixed, dishwasher and hot water works. Units are far from "green" as bills are more than a detached home. Update: unfortunately you're not committed to making things right. We're treated like cattle. I have been in communication with the property manager, Mike Kalyn. He doesn't understand why we're being treated so poorly…