Place
Empire Phoenix
Historic and Protected Site
Open2.7(26 reviews)Etobicoke, Ontario, Canada, Toronto, Ontario, Canada
Empire Phoenix is a historic and protected site in Toronto, ON, Canada.
1Reviews8 excerpts, newest first
I strongly do not recommend living in this building. The overall experience has been consistently frustrating and disappointing. Hot water is frequently shut off—sometimes for an entire week. The AC is controlled at random by management and breaks down constantly in the summer. Elevators are often out of service, and when they do work, they regularly have dog urine inside. More than once I’ve accidentally stepped in it. The front desk’s “solution” is usually to place a wet floor sign instead of actually cleaning it. Noise issues are never taken seriously. If your neighbours party late at…
1. Elevators never work, so be ready to stand at the elevator for like 15 min before getting one. 2. Trash chute never works 3. For a place with such high rent they are super cheap with AC, maybe only 2 month of the year total you get AC and they just turn it off and it gets really hot. Same with having to turn it back on after the winter they try to keep it off and save money until so many people complain that they have to turn it on. So if your the type of person that needs AC in the summer, don’t move here !!!
Chute is a big problem here, residents are suppose to dump their garbage at ground floor loading area, it looks like its very difficult for management to manage this basic condo facility. My room looks like this if I missed to dump my garbage for a day or two
I have lived at 251 Manitoba St since end of 2022 and have enjoyed my time at this condo. The finishes, layouts, and amenities are all nice. The other residents are generally nice, but as with any building there are some that are louder or inconsiderate. I see the cleaning staff working regularly and they seem to do a pretty good job staying on top of things. I've had limited experience dealing with the property management but when I have they addressed the issue promptly. The front desk staff/security have been polite and helpful when needed, that being said they need to do a better job…
4 more reviews
The building’s air conditioning went out on Monday, and while we got an update that a technician was coming and that it had been fixed, the issue wasn’t resolved and continued into last night. Although another tech came in, it only got a little better. Since this morning’s update, there’s been no further communication. With the heat this intense, a lot of us are really worried — especially for our pets that are home during the day. It would be super helpful to get more regular updates so we’re not left wondering what’s going on. I understand the team is working hard on the backend but this…
This is the worst building you can live or rent at.. please read this before you think of buying in this building or renting.. 1) the building has lots of noise 24/7. You can not sleep in peace. As you hear many fire trucks. Ambulances & police cars everytime in the building. 2) brand new building, the elevators never work. 3) there’s always crime in the building. If you don’t believe me. Check the news on the building. 4) there’s never hot water.. imagine paying for utilities and not having hot water.. 5) you will be paying a lot of money to live here and NOT BE IN peace & waste your money.…
I was a resident of Empire Phoenix Condos from January 2023 to October 2024, and here is what I’ve learned: The building management / and subsequent policies change quite frequently. The pool was opened much earlier and for longer last year than this year. The barbecue terrace used to be free for all to use (tons of green space and seating), now it requires a booking 24 hours in advance which is just ridiculous. The gym layout is frequently changing, however the gym itself is nice. That’s about it for the ameninities.. The sauna is frequently in and out of service and repairs are never done…
I live, and have lived in this building for over 2 years. Here are my thoughts: The building management can't seem to get unauthorized parking under control. Tenants park and block the entry/exit way to bring in their groceries/take their pets for walks at the park, etc. but the building will not get anyone towed. Same with in the courtyard. It's packed with people parking illegally blocking everyone from getting in/out of the parkade. This has been an issue since day 1. I had to wait 10 minutes at the entrance of this building (where I pay to live) with a line of over 10 cars behind me all…