Place
Pearlstone Partners
Real Estate Development and Title Company
Open4.1(32 reviews)Austin, Texas, United States, Old West Austin, Texas, United States
Pearlstone Partners is a real estate development and title company in Austin, TX, United States.
1Opening hours
- Mon–Fri
- 9 AM–5 PM
- Sat–Sun
- Closed
2Reviews8 excerpts, newest first
Vesper, Pearlstone and Prospect all were eager to have us close on our condo. Eager enough to have me go to a US embassy to sign the paperwork since I had a trip planned during the closing date they informed me about 30 days in advance (on a condo we've been waiting for since 2022). But NOT eager enough to figure out if the subcontractor (Service Tech) they are associated with finished the work in the unit. I would not trust any of these parties with promises they make and push to delay closing until you get every thing addressed BEFORE closing. If you are told, they have 90 days for non life…
Great employees! Made me feel taken care of and walked me through everything.
I have experience of buying 2 properties one residential and one office soace from pearl stone.Very pleased with their professionalism and responsiveness in resolving any issues that came up.Have approached Amber many times and she has gotten us the answers whether it's related to city codes or HOA.Issues were resolved in amicable manner.I highly recommend them.
Pearlstone Partners has been a trusted partner for four years and we have found them to be extremely responsive and accommodating to provide excellent customer service to the residents.
4 more reviews
They have been easy to deal with and great about communication. Even though some things have taken a little longer after moving , they’ve followed through to make sure things have gotten done correctly. Great customer service!
This is the worst company that we have dealt with. It’s been 8 months since I got my condo in Austin and I have been dealing with Amber Reyes and never fixed all the issues that we complained about. One of the issues is to replace the damaged microwave and we are still waiting to replace it and It’s been 8 months. Everything we follow up the issue with Amber, she always gives us different reason. This company has no initiative to give you updates and we need to keep calling and emailing Amber to get an update. Until now, we are still waiting to address our issue. It’s very frustrating. This…
Did not complete the final walk through items that they signed and promised that will be addressed. When called to fix stuff, phone calls are not picked up (we work with Amber) and no communication on when maintenance person will enter the unit to fix the items. Maintenance just comes and goes whenever they like.
An absolute shock that they’re allowed to build in Austin anymore. It’s as if they source their materials from a junkyard. Can’t even install a cabinet (or a bathroom vent, or a door, or a media wall… the list goes on). Moral of the story: if you want a plastic box as an investment property, go right ahead and purchase a Pearlstone build.