Place
Alexan Harrison Apartments
Historic and Protected Site
Open4.5(160 reviews)Harrison, New York, United States, East White Plains, New York, United States
Alexan Harrison Apartments is a historic and protected site in Harrison, NY, United States.
1Details
- Tags
- Dogs allowed
2Opening hours
- Mon
- Closed
- Tue–Sat
- 10 AM–6 PM
- Sun
- Closed
3Reviews8 excerpts, newest first
Truly a great place to live. Super close to NYC with easy access to the train. Still incurable quiet and secluded. Great amenities. Staff is incredibly helpful and supportive. Moleek is truly the best! Tackles everything efficiently and effectively. My point person for everything.
We’ve lived at Alexan Harrison for the past two years. When we first moved in, the experience was great…the building was brand new, there were only a handful of units occupied, and everything felt well-managed. Unfortunately, over time, our experience became consistently impacted by billing errors, unresolved maintenance and management issues, and ongoing security concerns that were repeatedly raised without meaningful resolution. Throughout our tenancy, we dealt with multiple utility billing discrepancies, charges that required repeated follow-up, and a lack of transparency or accountability…
My 90+ year old father lives @ Alexan Harrison, and I stop by frequently for visits. The apartment is conveniently located next to both a Wegman's and a WestMed/Summit multispecialty physician office. Alexan Harrison's interior is immaculately curated, and even has its own self-serve, app-controlled coffee machine, and the coffee it brews is of excellent quality. Moleek is Alexan Harrison's Assistant Community Manager, and I cannot thank him enough for being so helpful to me and my Dad. Recently, Dad's washing machine broke and he waited a long time on a manufacturer's replacement part. I…
Lived here for 18 months, here are some of the issues you should be prepared to deal with. Apartments look nice they are built like complete trash. You can hear everything from anyone above you. Walls and floors are paper thin. They are severely understaffed maintenance calls take way too long to get addressed. This will not change. Management are the biggest gas lighters on the face of this planet they will give you all the reasons why things can't be done instead of actually just fixing an issue. They lie and also have no interest in keeping you as a tenant. Also when you go to renew, you…
4 more reviews
We worked with Nancy at the leasing office and it was truly a pleasure! She answered all of my questions and emails with such respect and detail. All of the relevant information needed to start a lease was professionally described and very organized. Moleek was also a great asset to us during this process! Would definitely recommend Alexan Harrison!
Can corroborate the bad reviews as a past tenant. BTW, if you're reading these 5 star reviews, assume most of them are not real and are probably being generated by the leasing office through various means Edit: Pretty sure Google suppressed my r e v i e w because I mentioned how some of them have inflated praise. I knew it was weird management hadn't replied to this. Anyways, I was heavily gaslit by management to tell me the excessive noise I was hearing was "normal". Their first suggestion was that I call the police...why would I immediately escalate to this, there are so many steps to try…
Many of the reviews here are from people who have not moved in. Yes Steven and Moleek and Cristina and the rest of the leasing team are great. No, I wouldn’t recommend living here. The people in the leasing office have little if any authority and are forced to give canned, deflective responses to most problems that are raised. You ultimately will be subject to the greedy and unreasonable practices of equity residential, the large real estate conglomerate that manages the property. We have lived here for 15 months and it has been the most tiring of my life due to the CONSTANT noise (am + pm)…
EDITED IN RESPONSE TO BUILDING REPLY: Thank you for bringing the issue to your attention? Noise from neighbors? What? Nothing in my review was about noise from neighbors. It’s about noise created by management’s failure to create and maintain a livable environment as it relates to noise. We have reached out to the office countless times about these issues for the entirety of our lease and you’ve done nothing to address them. ANYONE READING THIS - DO NOT LIVE HERE. This is a perfect example for you to see the gaslighting that management engages in when you raise any issues. ORIGINAL REVIEW: Do…