Place
Heritage Towers
Historic and Protected Site
Open4.4(225 reviews)Lewisville, Texas, United States
Heritage Towers is a historic and protected site in Lewisville, TX, United States.
1Details
- Tags
- Dogs allowed
2Opening hours
- Mon–Fri
- 9 AM–6 PM
- Sat
- 10 AM–5 PM
- Sun
- 1–5 PM
3Reviews8 excerpts, newest first
DO NOT MOVE HERE! I lived here for a couple of years due to it being one of the only apartments that had a study built into the unit for me to work at home, but I had negative experiences over and over again. THEY WILL TRY TO SCAM YOU: Upon move out, I had professional cleaners clean my apartment. It was spotless. When my final bill came, they charged me $125 for a cleaning fee... cleaning what exactly? It had been cleaned? When I spoke to them about it, they said they could remove it if I provided a receipt. It was only when I sent them a receipt did they remove that charge. So no you will…
I’ve been living at Heritage Towers since August 2025, and I truly couldn’t be happier with my experience. From the manager to the entire staff, everyone has been absolutely amazing. Lesley is always supportive, kind, and attentive. She consistently goes above and beyond to make residents feel heard and cared for. There is also a bilingual guy who speaks Spanish, and having that option means so much to me since I also speak Spanish. Even though I’m terrible with names, I want to recognize how each of them has treated me with respect, patience, and genuine care. Since the day I moved in, they…
Today I visited the Heritage Towers apartments and was warmly welcomed by William. He was very friendly, professional, and attentive, listening carefully and answering all my questions. This is a beautiful, well-kept community, and I highly recommend the property and the amazing staff.
Absolutely the best apartment I have ever lived in!! Our AC just went out (not huge deal this time of year) and maintenance responded same day and brought not one but TWO portable AC units while the issue is being resolved. The office always answers and actually acts upon complaints. Community is well maintained, quiet, and central to any store you could ever need. 10/10 recommend
4 more reviews
If I could give 10 stars I would! The property is well kept and maintained. The maintenance staff is always so helpful and knowledgeable when needed. The biggest star I can give would be to the manager Steven, he always goes above and beyond and has truly turned this place around and is one of the best managers! Living in an apartment complex where people are constantly taking up spots or parking where they shouldn’t be is the most frustrating thing to experience as a tenant so the fact that they keep up on the active towing is hands down the best service! Thank you Steven for doing an…
There’s absolutely no need for a towing service and guest registration with the amount of parking available. I’ve been living here for years, and I have never not been able to find parking around my building. This is plain greed, and the new management is already not the best. Clearly there’s some kind of benefit for the apartments to be in bed with the towing company. In this economy, being able to afford vehicle maintenance is rough. I feel for anyone who is already struggling and this policy means you can’t even park at your own apartment. This complex isn’t what it used to be when it…
We were definitely fooled by all the fancy marketing images and videos when we leased this apartment… We had to move out of our original unit here just 3 months into the lease when pipes started bursting all over our building and lead to our kitchen being flooded from the apartment above us. The leasing office told us they weren’t even planning to replace the dry wall that had been completely soaked through on the ceiling so we asked to be let out of the lease, they refused but instead offered us to move into the same unit in a different building (a maintenance man later let slip that our new…
One of the highlights of Heritage Towers is undoubtedly the brand-new pool area. It is simply amazing! There’s a waterfall, basketball hoop, volleyball net, and this really cool shaded area with 8 TVs called the Party Pavillion. They also have day beds around the pool. The pool area really feels like more of a resort experience and kind of adds an extra touch of luxury. Management was approachable/responsive and goes above and beyond to address any concerns or questions.