FYE

FYE is a miscellaneous store in Hurst, Texas, United States, Texas, United States.

Entertainment retail chain selling new & pre-owned music, movies & video games, plus T-shirts.

Location

• Address: 1101 Melbourne Rd Space D05B, 76053, United States
• Area: Hurst, Texas, United States
• Coordinates: 32.830764, -97.199433

Details

• Status: Open
• Categories: Miscellaneous Store
• Rating: 2.2 out of 5 from 39 reviews

Opening hours

Contact

• Phone: +18178868850
• Website: http://www.fye.com/

Reviews

DO NOT GIVE THEM YOUR EMAIL!!! I will never shop here again. They make you believe you are signing up for rewards that is FREE which is false! A month later you will be charged $11.99. I called and reported them to my bank and called their customer service center. I was told they would cancel the recurring charges on their end and he mentioned a pamphlet that had how to access your account and I was never given anything at the time of purchase. They are running a scam in hopes no one notices the charges on their account.

— 1 out of 5, 2026-02-18

Don’t give these people your personal information or email address. They will sign you up for a “FYE membership” without letting you know that you will be a charged a monthly fee. This is beyond unacceptable. Absolute scammer behavior. I have half a mind to report this store to the Business Bureau.

— 1 out of 5, 2026-01-14

Terrible customer service! The girl who works there has a bad attitude. I told my husband I didn't want to go back there until they have a new employee. Don't go to that store; that girl with the green hair is always angry when someone asks her a question.

— 1 out of 5, 2026-01-12

Don't use a credit card here. They will ask you if you want to sign up for a backstage program that they say is "free", but it is not. Always use cash and if you have to pay with a CC, dont provide ANY details, like email, name, etc. Even if they say this is free, they are lying. I was told this was not a membership and its free of charge. Then got an email thanking me for joining and what my monthly charge is. I have canceled via telephone and thru email but now I need to wait to see if its in fact canceled.

— 1 out of 5, 2025-12-09

I literally come here everytime because of Liv. She is soooo amazing and helped me make a tough decision purchase. Ask for her every time it's worth it. 100000/10 because of her.

— 5 out of 5, 2025-09-27

If I could rate it a zero, I would. The relentless salesman wouldn't take no for an answer, withheld information about the VIP membership until after I had paid for my items and manipulated me and my partner's friendliness. Do Not Shop Here! Colton was the salesman, bragged about how good of a salesman he was, and tried to play up the pitch like he was doing is a real favor. When we tried to cancel it online, it was a hassle. Will be keeping an eye out for any charges even after we ended the membership.

— 1 out of 5, 2025-03-13

DO NOT SIGN UP FOR THEIR MEMBERSHIP NO MATTER WHAT THEY SAY. Was told the membership was free and it wasn't. The other dude working there signed me up for a magazine telling me it was for discounts, barely explained anything. This happened a while back and I got the membership canceled, but apparently it doesn't cancel the magazine sub so idk how much money I've lost to that. I help take care of a pretty big family and many have health issues, I can't afford this. When I came in to buy something nice for myself those two lied to my face and it cost me. They were kind to me but only bc they…

— 1 out of 5, 2024-12-25

Worker is rude, he kept saying the fye membership is free until the next month and when I asked if I could cancel in person he said he couldn’t do anything about it and said it was my problem I didn’t want to save any money. All I asked is if I could cancel it in person but I can do it online and gave me attitude. I don’t know if they make commission off the memberships but he’s always pushy to the customer to sign up to save 10% without letting them know they have to pay after the month since their card is on file.

— 1 out of 5, 2024-12-12