Place
Lenox Burnet
Historic and Protected Site
Open4.2(53 reviews)Austin, Texas, United States, Brentwood, Texas, United States
Lenox Burnet is a historic and protected site in Austin, TX, United States.
1Details
- Tags
- Dogs allowed
2Opening hours
- Mon–Tue
- 9 AM–6 PM
- Wed
- 9 AM–7 PM
- Thu–Fri
- 9 AM–6 PM
- Sat
- 10 AM–5 PM
- Sun
- 12–5 PM
3Reviews8 excerpts, newest first
Great place and great location. Most importantly, Tyler was incredibly kind, helpful, and professional. The rest of the team was great as well. Even though I may have given them a bit of a hard time, they handled everything with patience and care, which I think is very important when choosing a place to live. Definitely recommend. Thank you, Tyler!
The fire alarm has been going off non stop for the past 2 days. It has disrupted my sleep and been an absolute nuisance. Great complex otherwise, I will adjust my review if the staff can get this under control. Update: They have mostly gotten this situation under control. Occasionally an alarm will go off and I just ignore it. Hopefully there will never be a real emergency, because I will ignore the alarm either way. Recently my new washer broke and it took them an entire month to get it fixed. Although this was very frustrating Jaxson was very helpful and ensured my problems where accounted…
This is a great community and conveniently located as it is just a short drive, or Uber, from the domain and still relatively close to downtown (if you choose to go down there!). The office team is always warm, friendly, and inviting and the maintenance team is quick and thorough with their work. I would highly recommend this community to anyone looking for a home in this area!
UPDATED REVIEW: The units here are really nice and I genuinely enjoy living here a lot. The location has a lot within walking distance as well, and a nice neighborhood for evening walks. The pool, gym, and lobby are beautiful. This complex is quiet and has good soundproofing in the units. The pool does echo a lot and can be quite loud but only if you have a door/window open or are out on the balcony. The onsite leasing and maintenance team are great and willing to work with you when encountering issues. We have had issues in a couple areas: ant infestations on multiple occasions (though not…
4 more reviews
The Lenox Burnet community is the most beautiful I've seen in a long time! Their staff is absolutely amazing! My client will be moving in soon and she's so excited. We were met with warm welcomes and very informative information. The leasing team rocks and the manager was so kind and helpful! I have heard nothing but great things about Lenox Burnet. I highly recommend living here! :)
Looks nice, but terrible maintenance I came to visit a friend at Lenox Burnet. The complex looks great, but the experience was frustrating. One of the main access doors — the closest one to my friend’s apartment — was broken and out of order. Sure, there are other doors, but having to walk all the way around the building just to get in was really inconvenient. For a place that charges this much, basic maintenance like this shouldn’t be an issue. If this is what visitors deal with, I can’t imagine how frustrating it must be for residents.
I’ve been living at Lenox Burnet and it’s been over three weeks waiting for them to fix one of the doors that gives access to the pool. There are other entry points, but this one is the closest to my apartment, so it’s very inconvenient. For the amount you pay to live here, you really expect faster service and better attention to maintenance issues.
Even though I was frustrated at first because the air conditioning and power outlets in my room weren’t working, I really want to thank Jose and Robert for fixing the problems so quickly and professionally. They did an excellent job — very attentive, efficient, and tidy. I truly appreciate their help in making the situation so much better.