NRC Health (NRC) is a public company. For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge in healthcare experience management, humanizing healthcare, and supporting organizations in their understanding of each unique individual. We empower healthcare systems with Human Understanding® by encompassing patient experience surveys, CAHPS, AI-powered analytics, reputation management, and employee engagement. NRC Health’s commitment is to help leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship. Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems. NRC Health is ranked #1 in Healthcare Experience Management in the 2025 Best in KLAS report. Based in Lincoln, NE. Founded in 1981. It has 750 employees. IPO 2011.

Transcript

Operator

Hello, everyone. Thank you for joining us, and welcome to the NRC Q2 2026 earnings call. After today's prepared remarks, we will host a question and answer session. If you would like to ask a question, please press star one to raise your hand. To withdraw your question, press star one again. I will now hand the conference over to Jordan Freeman, NRC Health's Chief Accounting Officer. Jordan, please go ahead.

Jordan Freeman — Chief Accounting Officer

Thank you, operator. Welcome to NRC Health's earnings conference call for the second quarter ended June 30th, 2026. I wanted to first let you know that we posted our earnings press release to the investor relations section on our website. On this call today, we have NRC Health CEO, Trent Green, and CFO, Shane Harrison. Today's call will include statements related to the expected future results of our company, which are therefore forward-looking statements. Actual results may differ materially from these expectations due to a number of risks and uncertainties, including those described in our earnings release and other SEC filings. We will also reference non-GAAP financial measures. Definitions and reconciliations to the most comparable GAAP measures are provided in our earnings press release, which is available on our investor relations website. A replay of this call will also be posted to the same website. With that, let me turn our call