Santiago v. New York City Transit Authority

Plaintiff, who was injured when she stumbled upon boarding a bus, claims that the bus operator was negligent in failing to lower the bus platform for her. The record establishes, however, that, before boarding, plaintiff (then 57 years old) did not ask the operator to lower the platform, and that she did not appear unable to negotiate the height differential between the curb and the bus platform. Under these circumstances, there was no duty to lower the platform (see Trainer v City of New York, 41 AD3d 202 [2007] [where disembarking 77-year-old passenger neither “request(ed) that the bus be…