In re the Claim of Hartman

—Appeal from a decision of the Unemployment Insurance Appeal Board, filed October 10,1997, which, inter alia, ruled that claimant was disqualified from receiving unemployment insurance benefits because his employment was terminated due to misconduct.

Claimant was terminated from his employment as a customer service representative for a bank after he failed to follow specific procedures for processing transactions involving the exchange of large denominations of currency for smaller denominations. Specifically, the record indicates that this service is normally provided as a courtesy to known…