In re the Claim of Lopez

Appeal from a decision of the Unemployment Insurance Appeal Board, filed June 1, 2012, which ruled that claimant was disqualified from receiving unemployment insurance benefits because she lost her employment due to misconduct.

Claimant was employed as a salesperson at a retail mattress store. In April 2011, a customer complained that her account had been charged for merchandise that she had not purchased. When the employer looked into the complaint, it determined that claimant had generated an invoice charging certain items to the customer’s account, accused claimant of improperly signing the…