In re Breeana R.W.

*578The finding is supported by clear and convincing evidence (Social Services Law § 384-b [7] [a]). The record shows the agency made diligent efforts to strengthen and encourage respondent’s relationship with the child by referring her to services and scheduling regular visitation. Respondent refused to consistently attend therapy and take her medication, visited sporadically and failed consistently to remain in contact with the agency. The agency records were admissible as an exception to the hearsay rule because the agency demonstrated that it was within the scope of the entrant’s business…