Williams v. Resolution GGF Oy

*378Greaney, J.

We granted an application for further appellate review to decide whether the defendant was liable for failing to act in good faith and with reasonable diligence, thereby violating G. L. c. 93A, §§ 2 (a) and 9 (1992 ed.), in the foreclosure of a second mortgage on residential property owned by the plaintiffs, Commie and Ommie Williams.2 A judge of the Superior Court, after conducting a trial without a jury, concluded that the defendant had violated G. L. c. 93A (1992 ed.). The Appeals Court, in an unpublished memorandum of decision entered pursuant to its rule 1:28, 34 Mass. App.…