Jones v. Univ. Hosps. of Cleveland

KATHLEEN ANN KEOUGH, J.:

{¶ 1} Plaintiff-appellant, Isabella D. Jones ("Jones"), appeals from the trial court's judgment granting the motion for summary judgment of defendants-appellees, University Hospitals Cleveland Medical Center ("UHCMC"), University Hospitals Health System, Inc. ("UHHS"), and Mark Scher, M.D. For the reasons that follow, we affirm in part and reverse and remand in part.

I. Background and Procedural History

{¶ 2} On April 22, 2016, counsel for Jones delivered 180-day letters to University Hospitals Physician Services, Inc. ("UHMP") and Dr. Scher, advising them that Jones was…