Florida Bar v. Florida Service Bureau, Inc.

McDonald, justice.

This is an action brought by The Florida Bar against Florida Service Bureau (FSB) for the unauthorized practice of law. We have jurisdiction under article V, section 15, Florida Constitution. We hold that The Florida Bar has failed to prove that FSB practices law and that there is insufficient evidence to support the referee’s finding that it does.

Among other things, FSB provides assistance to landlords seeking eviction of delinquent tenants. An FSB employee told bar investigators, posing as potential customers, what the eviction procedure entails, but gave no legal advice…