Lucas v. Ford Motor Co.

CARR, Judge.

{¶ 1} Defendant-Appellant Ford Motor Company ("Ford") appeals from the judgment of the Summit County Court of Common Pleas. This Court reverses.

I

{¶ 2} In 2014, Plaintiff-Appellee Shane Lucas purchased a new 2013 Ford truck from a Ford dealership for almost $50,000. The purchase agreement included an arbitration clause. Shortly after purchasing the vehicle, Mr. Lucas began experiencing problems with it. Mr. Lucas's initial complaints included problems with the voice sync system, the rear power window, and the windshield wipers. The vehicle was repaired at a Ford dealership but Mr.…