Boulds v. Dick Dean Economy Cars, Inc.

PATRICIA L. COHEN, Judge.

Introduction

Diane M. Boulds appeals from the judgment of the Circuit Court of St. Louis County granting Dick Dean Economy Cars, Inc.’s (“Dean’s”) motion to dismiss her claim under the Missouri Merchandising Practices Act (“MMPA”) based on the arbitration agreement contained in the parties’ contract to purchase a car. Boulds contends that the trial court erred in granting Dean’s motion because: (1) Dean waived its right to enforce the arbitration agreement by refusing to arbitrate upon Boulds’ demand and failing to comply with the American Arbitration Association’s…