Booth v. Augis

This appeal requires us to determine the appropriate procedure for asserting a G. L. c. 93A claim in the context of a case originally commenced under the Home Improvement Contractor Arbitration statute. See G. L. c. 142A, §§ 3(b) and 4(a), inserted by St. 1991, c. 453.

As a threshold matter, we note that our review has been significantly hampered by the state of the record and the attorneys’ disregard of our procedural rules.1 We draw what limited facts we can from the abbreviated record.

*165In 2001, Clarence Booth entered into a home improvement contract with Peter Augis, a residential building…