Moore-Dennis v. Franklin

MOORE, Chief Justice.

PNC Bank, National Association, and Sonja Moore-Dennis separately appeal the order of the Mobile Circuit Court denying their motion to compel arbitration as to Joseph A. Franklin’s claims against them. For the reasons stated herein, we affirm the order of the trial court.

I. Facts and Procedural History

Franklin had three bank accounts with the predecessor bank to PNC Bank, RBC Bank (USA), before RBC Bank merged with PNC Bank. Shortly before the merger, PNC Bank, in January 2012, allegedly mailed a welcome letter and a PNC Bank Account Agreement (“the account agreement”) to…