In re the Claim of Howell

Appeal from a decision of the Unemployment Insurance Appeal Board, filed January 6, 2009, which denied claimant’s application to reopen a prior decision.

Claimant worked as a messenger for an office services company. She was terminated from her position after she failed to pick up a package within 90 minutes of a customer’s request or to notify the employer’s dispatcher of her inability to do so in accordance with the employer’s policy. The Unemployment Insurance Appeal Board disqualified her from receiving unemployment insurance benefits on the ground that her employment was terminated due to…