Thomas v. Aetna Casualty & Surety Co.

This appeal involves issues generated by insurance claims made by Edward Thomas (hereinafter referred to as the “insured”) under his automobile insurance police with the Aetna Casualty & Surety Company (hereinafter referred to as “Aetna”). The cause of action is brought under G.L.c., 93A and c. 176D. The policy at issue contains the standard, mandatory liability coverages, as well as optional coverages: Substitute Transportation; Limited Collision; and Comprehensive. Aetna’s interpretation and resultant' action relative to the scope of the optional coverages and its general handling of the…