Nicole Arroyo v. Google LLC

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA NICOLE ARROYO, Case No. 25-cv-10706-RFL Plaintiff, ORDER GRANTING MOTION TO v. COMPEL ARBITRATION AND STAYING CASE GOOGLE LLC, Re: Dkt. Nos. 26, 27, 36 Defendant. Plaintiff Nicole Arroyo brings this action against Defendant Google LLC asserting a single claim under the Arizona Telephone, Utility and Communication Service Records Act, Arizona Revised Statutes § 44-1376 et seq. (“TUCSRA”), related to the alleged use of Google Cloud Contact Center AI (“CCAI”) during calls she placed to Verizon’s customer service line. (Dkt. No. 1-1.)…